E-mail : care@valentineclothes.com :-:    Contact : +91-7045597327(Mon-Sat)(10AM-7PM)

Return Policy:

We have a very easy hassle-free return policy.Simply return unworn, unwashed merchandise with all tags attached in the original box packing within 10 days of delivery.

  • Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Panties, Bra & Panty Set.
  • Products that are sold as packs cannot be returned as individual items.
  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
  • Any item purchased in the sale period is not eligible for exchange or return in the case where the correct product is shipped by us.
  • In case you have received a wrong product ,we will arrange for a reverse pickup for the same and the product will be eligible for an exchange or refund depending on the customers consent.
  • In case the customer wants to exchange or return a product wherein the correct product was shipped by us, then the customer has to ship the product back to our warehouse and bear the courier charges for the same.
  • The customer here is entitled to receive either a refund or an exchange against the returned product.
  • Coupon Validity – The validity to redeem the coupon if any possessed by the customer is 30 days only. Post that the coupon will remain inacceptable.
  • No Returns Accepted for Innerwear
    If the above policy is not of help to you and should you have any query you may write to us at care@valentineclothes.com