E-mail : care@valentineclothes.com :-:    Contact : +91-7045597327(Mon-Sat)(10AM-7PM)

Frequently Asked Questions

Q. I don't know how to place my order.

A. Follow these steps: 

  • Select the product
  • Select the size
  • Pick the colour
  • Click ADD TO CART
  • Click on PLACE ORDER
  • Enter your shipping details
  • Select the mode of payment
  • Note your order number

Alternatively, you can always reach us at +917045597327 or go to Contact Us and one of our associates will help you to place an order.

Q. I got an error while placing the order. I’m not sure if the order is placed.

A. For every successful order, you will receive an email confirming the order. If in case the order was not placed successfully, we request you to confirm the same by contacting us on      +917045597327  our customer care executive shall help you with the same.

Q. How do I track my order.

A. If you are a registered customer with us, you can always login into your account and you will be able to see the status of your order.

Q. How do I cancel my order?

A.  In case you wish to cancel your order, please call us on +917045597327  or write to us at care@valentineclothes.com.We will initiate the cancellation process.

Q. Can I change my shipping address/Contact details after I have placed my order?

A. We can certainly change the address in case the order is not yet shipped from our end. Call us at +917045597327  or write to us at care@valentineclothes.com to get it changed. If the order is already shipped out, we will not be able to make any changes.

Q. I am placing an order as a gift to my loved one. Will she receive the price tags and invoice?

A. As per Indian Tax Regulations, all items (including gifts) will be shipped with an invoice mentioning the price.

Q. I got locked out of my account, I forgot my password

A. Please follow these steps:

  • Login - Go to Login and enter the Email.
  • Click on Forgot password and enter Email Address to received Password Rest Link.
  • Login to your Email Account and Follow the Password Reset Link to change the password.
  • On successful change of password, login to your account with the new login details.